As we only sell quality items of jewellery, specially manufactured to a high standard and NOT sold as 'off the shelf ' items, we prefer direct contact with our clients to be able to give an optimal level of service.
In our business philosophy quality jewellery cannot be sold in the same way
as one would do online with books, clothing or CD's.
Speed of payment, therefore, is not of essence and credit cards no longer an indispensible means of settlement.
Bearing in mind that card companies in Europe now require 4 to 10% commision fees on internet transactions and that, as a safe method of payment it still remains to be proven, we have decided not to use credit card payment as  yet.

Unlike in the USA the law, as it stands at the moment in Europe, holds the dealer responsible for the consequenses of accepting payment with a fraudulently obtained credit card.
As our line of business is highly targeted by unscrupulous individuals, acceptance of payment by credit card has been deterred until card payment over the internet has been sorted out.

We will only accept orders to which we will have received a 30% deposit.
Goods will be dispatched after the balance of the order has been received.
All orders will be confirmed by e-mail

We give a full 7 day money back guarantee* or we will recraft your item of jewellery, free of charge,
until full satisfaction is achieved. We will not refund any returned item past this delay.
*only if the item has not been worn and is returned in it's original packaging, in perfect condition. Carriage and insurance to be paid by client.

We will always do our very best to resolve any dispute which may occur, however, should a difficult case arise, an ombudsman may be nominated by either party and accepted by both, in these conditions we will accept whatever solution may be suggested to settle the matter.

It is understood that in no way will we divulge any information given to us in the course of the ordering process, in particular any financial information. All information will be treated in a confidential manner.

We do not send catalogues our web site is our catalogue. Should you require an enhanced resolution picture
in order to show a friend kindly ask for it specifying it by name.
Please only send us pictures in the jpeg format.